Frequently Asked Questions

Here's a step-by-step guide on how to create an account on the app:

  • Step 1: Click on Subscribe

  • Step 2: Enter your Username

    Use the name you can easily remember when you want to log in

  • Step 3: Enter your First Name

  • Step 4: Enter your Last Name

  • Step 5: Enter Your Email Address

    Enter a valid email address that you want to associate with your account. This will be your login ID.

  • Step 6: Choose a Subscription Plan

  • Step 7: Verify Your Email Address

    You will be sent a verification email to confirm your email address and a one time password. Click on the verification link to change your password and activate your account.

  • Step 8: You're Done!

    Congratulations! You have successfully created an account.

  • Step 1: Click on "Forgot Password"

    Look for a "Forgot Password" or "Reset Password" link on the app login page. Click on it.

  • Step 2: Enter Your Email Address

    Enter the email address associated with your account. This is usually the email address you used to create your account.

  • Step 3: Receive a Password Reset Email

    You will be sent a password reset mail to your email address. Check your inbox (and spam folder, just in case).

  • Step 4: Click on the Password Reset Link

    Click on the password reset link provided in the email. This link will take you to a page where you can create a new password.

  • Step 5: Create a New Password

    Enter a new password that meets the password requirements. Make sure it's strong and unique.

  • Step 6: Confirm Your New Password

    Re-enter your new password to confirm it.

  • Step 7: You're Done!

    Your password has been successfully reset. You can now log in to your account using your new password.

Step-by-Step Instructions

  • Step 1: ClLog in to Your Account

    Log in to your account on the App using your current username and password.

  • Step 2: Go to Your Account Settings

    Look for a link or button that says "Profile" Click on it.

  • Step 3: Find the Username Field

    In your account settings, look for a field that says "Username" or "Change Username." Click on it.

  • Step 4: Enter Your New Username

    Enter your desired new username in the field provided. Make sure it meets the App username requirements (e.g., length, characters, etc.).

  • Step 5: Confirm Your New Username

    Re-enter your new username to confirm it.

  • Step 6: Save Changes

    Click on the "Save Changes" or "Update" button to save your new username.

To reach our customer service team, please email us at helpdesk@whitebullanalytics.com We are here to help.

Yes, we offer freemium plan that allows you to try out our app's features at no cost. Simply sign up to get started.